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Not Received Your Files?

Please check your spam folder.

If you still can’t find the email containing the email link (it will have been sent to the email address you used on checkout) then please open a new ticket that contains your receipt or transaction ID.

We can only find your transaction if you send the transaction ID, receipt or email address – so please include it.

If you are still having trouble simply open a ticket on our support desk with details of the issue with the product including receipt and any other relevant info and we will be happy to help you with your request.

http://support.massivesynth.com/home